Wednesday that its online electronics marketplace experienced a
“cybersecurity incident” earlier this month when an unknown group
of hackers infiltrated its internal network.
On November 9, Dell detected and disrupted unauthorized activity
on its network attempting to steal customer information, including
their names, email addresses and hashed passwords.
According to the company, the initial investigation found no
conclusive evidence that the hackers succeeded to extract any
information, but as a countermeasure Dell has reset passwords for
all accounts on Dell.com website whether the data had been stolen
or not.
Dell did not share any information on how hackers managed to
infiltrate its network at the first place or how many user accounts
were affected, but the company did confirm that payment information
and Social Security numbers were not targeted.
“Credit card and other sensitive customer information were not
targeted. The incident did not impact any Dell products or
services,” Dell says[1].
You are affected if you have ever created an account on the Dell
website to purchase any of their products or to access the online
support.
“Upon detection of the attempted extraction, Dell immediately
implemented countermeasures and initiated an investigation. Dell
also retained a digital forensics firm to conduct an independent
investigation and has engaged law enforcement,” the company said.
available.
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