Types of IDs that Facebook accepts
Upload two official documents
You can upload two different official documents instead of an ID. These could include: a utility bill; a company, school or university ID; a membership ID; or a travel pass.
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If you need to confirm your name on Facebook, or if you’ve lost access to your account, you may be asked to send us a copy of something with your name on it. You have several different options for this, including photo IDs issued by the government, IDs from non-government organisations, official certificates or licences that include your name or other physical items like a magazine subscription or a piece of mail.
In some cases, such as authorisation for advertisers running ads about social issues, elections or politics, there may be special ID requirements.
Please only submit the required documents. Submitting more documents than necessary may delay the review process.
You can also learn more about what happens to your ID after you send it to Facebook.
Don’t digitally conceal ID information
To help us prevent fake IDs and other abuses, we don’t accept photos that have been digitally modified to hide information.
You can also physically cover any non-essential information on your ID, before you take a photo of the document.
Government IDs
You can send us one government ID to confirm your name or regain access to your account.
Anything that you send us should contain either:
- Your name and date of birth, or
- Your name and a photo.
Some examples of government IDs that we accept include:
- Driving licence
- National identity card
- Passport
- Birth certificate
Non-government IDs
We understand that your authentic name may not be represented on an official, government-issued ID, or you may not have access to this type of document.
If you can’t provide a government ID, you can send us 2 different non-government IDs instead.
Bear in mind that:
- Anything that you send us must include your name.
- At least one of the two documents should include your date of birth and/or photo.
- The name on the items that you send must be the same name that you want to show on your profile.
If you’ve lost access to your account, you may be asked to provide something from the list that also shows a photo or date of birth that matches the details on your Facebook account. This extra precaution helps us ensure that only you have access to your account.
Examples of non-government IDs we accept:
- Student card
- Library card
- Refugee card
- Employment verification
- Diploma
- Loyalty card
ID requirements for ads about social issues, elections or politics
If you want to run ads about social issues, elections or politics:
- Your ID must be from the country where you want to run ads, and the name of that country must appear on your ID.
- If your ID has an expiry date, the ID must not be expired.
- Accepted ID types differ by country. Check which forms of identification are accepted in the country you wish to run ads.
Visit the Business Help Centre to learn more about ads with political content.
Facebook may ask you to submit a picture of your ID to help us confirm that the account you’re trying to access belongs to you.
Sometimes, we’re unable to verify your ID if the picture you submit isn’t clear or is missing information. When this happens, your ID submission may be rejected.
Why was my ID rejected?
The photo of your ID may be rejected if it’s…
- Too blurry
- Too dark or not taken in a well-lit room
- Missing the required information
- A picture of a screenshot or a photo-copied ID
- Not properly visible with all four corners in the frame
What information must be clearly visible?
You can send us one government ID to confirm your name or regain access to your account.
Anything that you send us should contain either:
- Your name and date of birth, or
- Your name and a photo.
What if I don’t have a government ID?
If you don’t have a government ID, you can use other documents to confirm your identity on Facebook.
When sending a non-government ID, bear in mind that…
- You must send two non-government IDs
- Anything that you send us must include your name.
- At least one of the two documents should include your date of birth and/or photo.
- The name on the items that you send must be the same name that you want to show on your profile.
To learn more about what documents you can send, please read the list of acceptable non-government IDs.